Shipping & Delivery

At Carstomize, we aim to deliver your products quickly and safely anywhere in South Africa.

Shipping Cost

Shipping is calculated at 20% of your total order value.

This percentage-based system ensures fair shipping costs based on the size of your order.

Because some items require sourcing and quality checks before dispatch, delivery takes:

14–21 business days

Orders may arrive earlier depending on courier speed and stock availability.

Once your order ships, you will receive an email with:

Your tracking number

The courier used

A link to track your parcel in real time

We work with trusted couriers like The Courier Guy, PUDO, and Aramex.

While rare, delays may occur due to:

High order volumes

Weather conditions

Courier issues

If your parcel is delayed more than 7 business days, contact us and we’ll investigate immediately.

Please double-check your address at checkout.
If a parcel is returned due to an incorrect address or missed deliveries, re-delivery fees may apply.

If your order arrives damaged or doesn’t arrive at all:

We will replace or refund where necessary.